Senior Regional Services Co-ordinator - North and Mid Wales


Location (UK):  Home-based
Hours: Part-time, 21 hours per week
Salary: £28,821 per annum pro-rata (£17,292)
Benefits: Read more about the excellent benefits we offer
Contract type: Permanent
Closing date: 23:59, Wednesday 15 February 2023

Download the job description and person specification for the Senior Regional Services Co-ordinator - North and Mid Wales role (Word, 64 KB).

For the Welsh translation of this job description please download Uwch Gydlynydd Gwasanaethau Rhanbarthol – Gogledd Cymru a Phowys - Swydd-ddisgrifiad a manyleb person (Word, 60 KB)

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process Versus Arthritis will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.


We are looking for an enthusiastic and proactive individual to join our Wales team as a Senior Regional Services Coordinator covering North Wales and Powys. The role will contribute to the development of our unique CWTCH Cymru project (Communities Working Together Can Help) to strengthen our community focus and ensure no one faces arthritis alone.

This exciting position is for someone who has excellent interpersonal and communication skills and can lead and motivate people. You will be joining a team that is passionate about providing high quality services to people with arthritis across Wales. Versus Arthritis wants to involve people at scale, increase the recognition of arthritis and maximise our impact for people with arthritis. We have ambitious plans for growth in Wales and this is an exciting opportunity to make your mark in a dynamic evolving charity and make a positive impact on the lives of people with arthritis across Wales.

About the role

You will play an integral role in developing CWTCH Cymru which will deliver innovative local support models, empowering people with arthritis to be agents of their own health and wellbeing. As a key team member, you will play a pivotal role in working collaboratively internally and externally to deliver a seamless portfolio of services linked to our charity outcomes.  

You will be responsible for providing clear and consistent line management support to a team of home-based staff as well as overseeing volunteer support within your region. In parallel you will be responsible for co-ordinating, shaping and delivering peer support, self-management and activity services for people with arthritis as well as building strong positive relationships with communities across the region. 

Due to the nature of our services, some evening and weekend working may be required.

Key requirements

Our ideal candidate will be someone who has excellent interpersonal and communication skills, can lead and motivate people and has:

  • An understanding of the third sector and health and social care landscape in Wales. 
  • An organised approach, able to structure your days and manage competing priorities. 
  • Experience of managing staff that cover difference fields of work, including home-based staff. 
  • Experience of service delivery including performance reporting, budgeting and monitoring. 
  • Experience of working with volunteers.

This will involve travel which requires access to transport.

In return, we offer a competitive range of benefits, a good work/life balance, excellent learning and development opportunities and a vibrant and friendly organisational culture. Find out more about what we offer on our website.

How to apply

To apply you MUST submit:

  1. a concise up-to-date CV
  2. a completed application form (Word, 42 KB) demonstrating how you meet the key requirements set out in the job description and person specification for the Senior Regional Services Co-ordinator - North and Mid Wales role (Word, 64 KB).  All sections must be completed.

Email both documents as Word or PDF attachments by 23:59 on Wednesday 15 February 2023 to If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply. 

Application deadline and shortlisting

  • We advise candidates to apply early as we reserve the right to close applications ahead of the advertised date.  
  • Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 


To be confirmed.

About us

There are 20.3 million people living with arthritis and MSK conditions in the UK. That’s one in three people, many who live in pain every single day. The impact is huge as the condition intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of aging or shrugged off as ‘just a bit of arthritis’. We don’t think that this is ok. Versus Arthritis is here to change that.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about working for us.

Happy to Talk Flexible Working

Promoting equality in the workplace.

“Our Flex ways of working enables our employees to have flexibility about how they work, whilst ensuring the needs of the charity are met.”


Promoting and supporting diversity in the workplace.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.