Service Co-ordinator - North Powys

Location (UK): Homebased - across North Powys (areas such as Llanfyllin, Welshpool, Newtown, Machynlleth, Llanidloes, Knighton)
Hours: Part-time, 21 hours per week
Salary: £25,622 per annum pro-rata (£15,373)
Benefits: Read more about the excellent benefits we offer
Contract type: Fixed term to March 2025
Travel: Frequent travel will be required across the region  
Closing date: 23:59, Wednesday 29 March 2023

Download the job description and person specification for the Service Co-ordinator - North Powys role (Word, 63 KB).

Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process Versus Arthritis will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.


We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis.

CWTCH is entering an exciting phase in its development and as a result we need to expand our team of energetic, passionate and experienced staff. Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

We are keen to recruit individuals with the right values and behaviours who are enthusiastic and proactive to contribute to the development of our unique CWTCH Cymru project (Communities Working Together Can Help). All roles are home based, and you will be joining a growing team who are passionate about providing high quality services to people with arthritis across Wales.

About the role

Working alongside our current services teams you will help shape and deliver activity, peer support and self-management services for people living with arthritis in your region as part of our CWTCH Cymru Project.

You will be responsible for building strong, positive relationships with our valued and respected volunteers, branches and groups and the wider community, including the voluntary and statutory sector.

You will work closely with wider teams to identify, recruit, train and support volunteers who have lived experience of arthritis. You will explore all conventional and more innovative routes for volunteer recruitment so that we can build trained and sustainable volunteer teams who can make a lasting impact on the lives of people with arthritis in their area.

Due to the nature of our services, some evening and weekend working may be required.

Key requirements

  • Our ideal candidate will be someone who has excellent interpersonal and communication skills, can lead and motivate people and has:
  • Experience of recruiting, training, supervising and supporting volunteers with long-term health conditions.
  • An understanding of peer support and self-management concepts.
  • Proven experience in developing and managing relationships with diverse communities.
  • Excellent organisational skills, with the ability to structure their days and manage competing priorities.
  • Motivation, with the ability to work on their own initiative and be adaptable to change.

This is a home-based, part-time position working across the region and will involve significant travel which requires access to transport. At times, there may also be additional travel for team meetings and to cover for other Service Co-ordinators.
In return, we offer a competitive range of benefits, a good work/life balance, excellent learning and development opportunities and a vibrant and friendly organisational culture. Find out more about what we offer on our website.

Above all we want individuals with a commitment to:

  • Providing a quality service.
  • Enabling people with arthritis to live more independently.
  • Reducing the isolation and loneliness experienced by people with arthritis.
  • Building trust and respect internally and externally.

How to apply

To apply you MUST submit:

  1. a concise up-to-date CV
  2. a completed application form (Word, 42 KB) demonstrating how you meet the key requirements set out in the job description and person specification for the Service Co-ordinator - North Powys role (Word, 63 KB).  All sections must be completed.

Email both documents as Word or PDF attachments by 23:59, Wednesday 29 March 2023 to If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply. 

Application deadline and shortlisting

  • We advise candidates to apply early as we reserve the right to close applications ahead of the advertised date.  
  • Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

About us

There are 20.3 million people living with arthritis and MSK conditions in the UK. That’s one in three people, many who live in pain every single day. The impact is huge as the condition intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of aging or shrugged off as ‘just a bit of arthritis’. We don’t think that this is ok. Versus Arthritis is here to change that.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about working for us.

Happy to Talk Flexible Working

Promoting equality in the workplace.

“Our Flex ways of working enables our employees to have flexibility about how they work, whilst ensuring the needs of the charity are met.”


Promoting and supporting diversity in the workplace.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.