COVID-19 - support and useful resources

On this page you will find:

Support for you

If you’re feeling isolated from family and friends during these uncertain times, we’re here for you.

  • You can call our free Helpline on 0800 5200 520, or email (Mon-Fri 9am – 8pm).
  • COVA, our COVID-19 virtual assistant also provides fast, easy access to our trusted information, 24/7. Follow the purple icon at the bottom of this page. 
  • Connect with other people with arthritis to share experiences on our online community.

We’re maintaining our social and online platforms to push back against isolation, maintaining a strong community of people with arthritis listening and learning from everyone’s experience as well as providing support.

Follow us on Twitter, Facebook and Instagram.

We’re working with the NHS, health professional organisations and charities to ensure that we’re regularly updating coronavirus information on our website to ensure you have the most up-to-date and relevant content available.

Check our Events page and the In Your Area section for the latest information on local activities. Read our update on face to face services.

If you’re feeling anxious or worried

If you're feeling worried about COVID-19, the mental health charity Mind have dedicated information about coronavirus and wellbeing and The Mental Health Foundation has produced tips to help people cope with anxiety. These include:

  • looking after yourself, so you feel more able to cope with whatever happens
  • try to manage how much you follow on the media. There's a lot of misinformation being spread. Make sure you’re only looking at reliable sources of information, like the NHS and
  • talking to friends and family about your worries

For more advice from leading experts, take a look at the following:

Useful shopping, prescriptions and local support resources:

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. This is available in England, Scotland, Northern Ireland and Wales.

For more information on local support groups, check out the COVID-19 Mutual Aid website. You can find out what your local council can do to support you.

In England

You can register yourself or a loved one for the high risk list.

Updated information can be found on the following websites: and NHS. 

In Northern Ireland

You can register on NIDirect for priority online supermarket food delivery. For information and guidance from Advice NI, contact the COVID-19 Community Helpline.

Updated information can be found on the following websites:

In Scotland

You can register for help on the SMS shielding service. Also, you can use the Viral Kindness website to find help in your local community including with food shopping and deliveries. Or the Scottish government helpline for people at risk who find it hard to get online: 0800 111 4000.

Updated information can be found on the following websites: NHS Inform.

In Wales

You can get help from local voluntary organisations.

Updated information can be found on the following websites: Public Health Wales, Wales NHS and - Looking after each other. This includes resources on staying active and wellbeing.

If you are caring for someone

You can find support where you live on the Carers UK website.


For employers and employees worried about coronavirus check out this advice from workplace experts ACAS.

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Your questions answered

We’re answering your questions about coronavirus, arthritis and what it means for you.

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