An update on our face-to-face services

20 December 2021

Last updated: 21 December 2021

The rollout of the coronavirus (COVID-19) vaccine may have given us greater optimism for the new year, but there’s no doubt that times are still tough. 

Versus Arthritis puts the health and safety and wellbeing of all its people – our community, employees, supporters, and volunteers - at the heart of its decision making.

The virus and new variant represents a clear risk to the health of our most vulnerable beneficiaries and even those who are not immune suppressed. 

With this in mind all services, events and meetings in England, Northern Ireland, Scotland and Wales should now take place online until further notice in order to stay safe and minimise close contact with others. We will review the situation during January 2022 but in the meantime, we are still here for you.

What does this mean for those who use our face-to-face services?

We know how much our groups and other face-to-face services mean to you and we’d like to continue to support you as much as we possibly can.

We understand how difficult living with arthritis can be, but you are not alone. 

We’ve updated our coronavirus information including our vaccine information which includes a flowchart to help you work out if you’re eligible for a third dose, booster jab or neither.

If you’d like to talk to someone, have concerns or want to hear from others with arthritis, our online community, Facebook and Twitter communities are available 24/7 making sure you’re never alone.

COVA, our COVID-19 virtual assistant can help you find the information you need and our free helpline is open Monday—Friday, 9am—6pm up until midday on Christmas Eve, re-opening on 4 January 2022.

What does this mean if I am a volunteer?

We would really appreciate your help in spreading this message throughout our network and please do all you can to support our local services at this difficult time. 

Any reasonable expenses incurred contacting people with arthritis in your volunteer role, including telephone calls, will be reimbursed through our volunteer expenses process (please keep records/bills).

We know how incredibly resilient and creative our volunteers can be and we've been so proud of the support we've been able to provide together during the pandemic such as telephone calls, online group meetings and webinars. 

If you’re able to support us in our efforts to continue to support those impacted by arthritis during this time, please get in touch with your usual Versus Arthritis contacts or via

What if I need support right now?

Please get in touch with your usual contact or reach out to our helpline or online community. We’re here.