An update on our face-to-face services

18 March 2020

As all of you are very aware the situation with the outbreak of COVID-19 is changing on a daily basis. 

We recognise that the majority of people who are coming to our services fall into the most vulnerable groups. We therefore have made the decision across all four Nations to transition all face to face services into virtual delivery.

For the latest information and guidance about coronavirus read our dedicated news article.

What does this mean for volunteers?

We would really appreciate your help in spreading this message throughout our network and please do all you can to support our local services at this difficult time. 

Any reasonable expenses incurred contacting people with arthritis in your volunteer role, including telephone calls, will be reimbursed through our volunteer expenses process (please keep records/bills).

We know how incredibly resilient and creative our volunteers can be and we’re currently exploring other ways to provide support during this time such as telephone calls, online group meetings and webinars. We will regularly keep you up to date and post further updates here.

If you’re able to support us in our efforts to continue to support those impacted by arthritis during this time, please get in touch with your usual Versus Arthritis contacts or via

What does this mean for those who use our face-to-face services?

We know how much our groups and other face-to-face services mean to you and we’d like to continue to support people as much as we possibly can. There’s of course our free helpline and online community, however we want to make sure we are offering local community support too.

We’re currently identifying other ways we can offer group support either through video or telephone conferencing, WhatsApp groups, social media and regular information via our website. Our volunteers and the team at Versus Arthritis will be spreading the word.

What if I need support right now?

Please get in touch with your usual contact or reach out to our helpline or online community. We’re here.