Community Fundraising Officer

Location (UK): Office Hybrid* - London/Chesterfield/Belfast/Glasgow/Cardiff
Hours: Full-time, 35 hours per week
Salary: £32,716 (London)/£29,742 (Rest of UK) per annum
Benefits: Read more about the excellent benefits we offer
Contract type: Permanent
Travel: Occasional travel will be required, to bi-monthly team meetings (if not London based) and occasional wider team meetings
Closing date: 23:59 hours, Monday, 9 June 2025

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you a brilliant and proactive communicator, with the skills to be on the phone stewarding a community fundraiser one day and plotting an email journey the next? Can you put people at the heart of your work, while supporting them to reach and exceed the fundraising goals they have set for themselves? Do you know, or are excited to learn, how to make a fundraising product brilliant? We are looking for a Community Fundraising Officer to join our Public Fundraising team to deliver our Facebook Challenges, build relationships with our wonderful fundraisers and help them raise as much money as possible for people with arthritis.

About the role

You will play a key part in developing and delivering our community fundraising strategy, making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it. You will build strong relationships with supporters, be that as part of a golf club charity of the year partnership, workplace fundraising or supporting someone with a personal connection to arthritis to raise money in their local area. Developing, delivering and ultimately growing our Facebook challenges offer will be a huge focus – we have some great learnings and are now looking to take them to the next level. There will be plenty of opportunity to test and learn as part of this, and you will get the chance to learn and develop in the role too.

You will work collaboratively with teams across the organisation, from marketing to product development to events, to make sure our products meet the needs of our supporters and that their journey through the organisation is seamless. You will join an ambitious, creative and passionate fundraising team who put people with arthritis and our supporters at the heart of our work.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

Proven successful track record of planning and delivering community fundraising products (or similar) to achieve a good return on investment.
Experience of delivering excellent supporter or customer stewardship through multi-channels and building relationships with a wide variety of supporters on the phone, in writing and face to face driving engagement, increasing income, and increasing supporter retention.
Experience to successfully and independently manage projects, delivering to pre-set deadlines, managing high workloads and ability to understand how and when to prioritise work.
Strong organisational skills and attention to detail.
Understanding of the Fundraising Code of Practice and ensuring all fundraisers are always following correct guidance.
Skilled at building excellent relationships with a wide range of people.
Understanding and prior experience of using customer relationship management (CRM) databases.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Download the job description and person specification for the Community Fundraising Officer role (Word 49.4 KB).

Benefits

Your excellent benefits include:

Flexible hours, environments and working practices to promote a healthy work/life balance.
Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
Simplyhealth cash plan.
Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
Learning and personal development opportunities.
Competitive annual leave, with the option to buy/sell up to five days per year.
Generous pension plan, with employer contribution of up to 10%.
Life Assurance plan (4 x salary).

How to apply

You must be based, and hold the right to work, in the UK to apply for this position.

To apply you MUST submit:

a concise, up-to-date CV
along with a completed Application form (Word 41.2KB) demonstrating how you meet the key requirements set out in the job description and person specification for the Community Fundraising Officer role (Word 49.4 KB). All sections must be completed.

Email both documents as Word or PDF attachments by 23:59 hours, Monday, 9 June 2025 to recruitment@versusarthritis.org. If you have a health condition that prevents you from following the steps above, please email us regarding alternative ways to apply.

Application deadline and shortlisting 

We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
Only shortlisted candidates will be contacted.

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview

Interview dates to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity, and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is OK. Versus Arthritis is here to change that.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.