Contact us

Whether you need information, support, or just someone to listen, we are here for you. Below are the best ways to reach out to us: 

General Inquiries  
For all inquiries, including donations, fundraising, campaigning, and updating your contact preferences, reach out to us by phone, email, or post.  
 
Phone: 0300 790 0400 
Email: enquiries@versusarthritis.org 
Address: Versus Arthritis, 120 Aldersgate, London, EC1A 4JQ 
 
Arthritis helpline
Have a question about arthritis or need a listening ear? Our helpline advisors are here to offer support for over 200 conditions, including osteoarthritis, rheumatoid arthritis, fibromyalgia, psoriatic arthritis, and gout. 

Phone: 0800 5200 520 

  • Open Monday–Friday, 9am–6pm. The helpline is closed from 12.00 pm the last Friday of every month for training.
  • Confidential support 
  • Information and guidance tailored to your need 

Is our helpline closed? Order or download information from our range of free booklets. These will help you to understand arthritis and musculoskeletal conditions and treatments. 

Fundraise for us

We couldn't do what we do without your amazing support. Find out how you can help raise money to help millions of people with arthritis by organising your own event or taking part in other fundraising activities.

Find help in your area

Across the UK, passionate and dedicated volunteers run over our local groups and events, bringing people with arthritis together to share their experiences and access face-to-face support.

Contact our press office

We’re here to answer journalists’ queries on arthritis campaigns, lifestyle issues, research, fundraising and questions about the types of conditions.

Contact our safeguarding team

We’re here to receive all concerns and allegations of abuse involving staff and volunteers. We also support concerns about people who use our services and are at risk of harm.

Safeguarding email: safeguarding@versusarthritis.org

Making a complaint

At Versus Arthritis, we aim to provide a high-quality service across our organisation. However, we know that we won’t always get it quite right.

We care deeply about your experience with us and welcome the opportunity to address any concerns or issues you may have.

We have information on how to leave a complaint or give feedback