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Keeping arthritis on the NHS agenda

19 November 2018

NHS England is currently working on a Long Term Plan which will set out how the NHS will evolve and the improvements it wants to make over the next 10 years. We want to make sure that, as part of this forward planning, the NHS considers how it can best support people with arthritis.

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Who am I and what can I do?

I’m the Arthritis Virtual Assistant (AVA) and I’m being trained by Versus Arthritis to give you general information about your condition and how to manage your symptoms. I can suggest exercises and tell you about medication.

How do I work?

I’ve been built using artificial intelligence powered by IBM Watson, and I learn and improve through every conversation. Whenever you use me, you’re indirectly helping another person get the answers they need.

What can you ask?

I respond best to clear, simple questions about one type of arthritis. For example, "What are the best exercises for osteoarthritis?" or "What are the side-effects of methotrexate?"

What if I want to speak to a real person?

If you need help from a real person here at Versus Arthritis, you can call our free helpline on 0800 5200 520.

Are you sure you want to close your conversation?

Your conversation will not be visible the next time you visit the Arthritis Virtual Assistant. If you want to keep a copy of the advice you've been given, you can print it using the button at the top of the chat window.

How would you rate your experience so far?

5 4 3 2 1

If you would like to share any additional feedback with us, please email supportercare@versusarthritis.org

Arthritis Virtual Assistant

Use our Arthritis Virtual Assistant (AVA) to get quick answers to your questions about living with arthritis.

The AVA provides general information. If you need more information or have any concerns, speak to a healthcare professional.

The AVA is intended for UK users. Medical practice may differ in different regions, so please seek local advice instead of using the AVA if you’re not in the UK.

By using the AVA, you confirm that you understand and accept the terms of use and consent to how we’ll use the information you provide.

See full terms

CALL OUR HELPLINE 0800 5200 520

Call us for free help and advice on your type of arthritis, calls are recorded for quality purposes. For more information visit Get Help

November 19th, 11:45 am

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Keeping arthritis on the NHS agenda

Making our cities easier to navigate for people with chronic pain

Being diagnosed with a long-term condition can feel scary

“Maybe because I was so young, no one mentioned arthritis.”

Is Universal Credit working?

"People can’t see what’s happening under my skin."

What does the Budget mean for people with arthritis?

Helpline

Virtual Assistant

Who am I and what can I do?

How do I work?

What can you ask?

What if I want to speak to a real person?

Are you sure you want to close your conversation?

Arthritis Virtual Assistant

CALL OUR HELPLINE 0800 5200 520