Our cookies policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies;

  • Strictly necessary cookies.
    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
  • Analytical/performance cookies.
    They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 
  • Functionality cookies.
    These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies.
    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Name Purpose Domain Type
AcceptedCookies Used to let us know the user has closed the cookie message, so that we don’t show them again. www.versusarthritis.org First party persistent
termsCookie Set upon the user acknologing the terms and conditions in the AVA chat, so we don't show them again. www.versusarthritis.org First party persistent
__RequestVerificationToken Used to make sure that submitted data on certain pages comes from a form POST, as opposed to some robot spamming our site. www.versusarthritis.org First party session
ASP.NET_SessionId Used by our underlying framework (.NET) to differentiate users so that we can store temporary data in-session. www.versusarthritis.org First party session
ARRAffinity We have at least two machines at any one time which serve content. This cookie keeps the user on one machine, which allows the previous cookie to function. www.versusarthritis.org First party session
YSC These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. For more information, read the general Google Privacy policy. .youtube.com Third party persistant
VISITOR_INFO1_LIVE As above .youtube.com Third party persistant
SSID As above .youtube.com Third party persistant
SID As above .youtube.com Third party persistant
SAPISID As above .youtube.com Third party persistant
PREF As above .youtube.com Third party persistant
LOGIN_INFO As above .youtube.com Third party persistant
HSID As above .youtube.com Third party persistant
CONSENT As above .youtube.com Third party persistant
APISID As above .youtube.com Third party persistant
1P_JAR As above .youtube.com Third party persistant

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are most likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

For more information about cookies generally we suggest you visit www.aboutcookies.org

Tracking Technologies

These technologies enable us to provide you with the best possible user experience and to ensure that we make the most out of our fundraising investments. Our site is built on a platform called Umbraco which has tracking and analytics built into it, this information will be used in line with our privacy notice.

Below is the list of our trusted services providers who use and deploy cookies and tracking technologies: