Our cookies policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

A tracking pixel is a small graphic with dimensions of 1x1 pixels that is loaded when a user visits a webpage or opens an email. It is used to track certain user activities for analytics, performance and remarketing.

If you don’t want to use any of the cookies listed below, you can turn cookies off through your browser settings or via www.youronlinechoices.com/uk/your-ad-choices

If you do block or turn off these settings (including our essential cookies) you may not be able to access all or parts of our site. For more information about cookies in general, we suggest you visit www.aboutcookies.org

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of online donation services.
  • Analytical/performance cookie. These cookies allow us to recognise and count the number of visitors to our digital sites and how the visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting/ Re-marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, so they can show content and advertisements that you have shown interest in on our website, about us when you visit their website or digital platform.

First party cookies set by Versus Arthritis

You can find more information about the individual cookies we use and the purposes for which we use them below:

Name: Accepted Cookie
Type and Location: Persistent across www.versusarthritis.org and all other web platforms of Versus Arthritis.
Cookie Description: Provides the cookie alert pop-up on the website for new visitors or people who have not visited our website recently.
Function: Strictly necessary
Purpose: Used to let us know the user has closed the cookie message, so that we don’t show them again.
Expiry: Persistent
Domain: www.versusarthritis.org/
Privacy Statement: https://www.versusarthritis.org/statements/privacy-notice/

Name: TermsCookie
Type and Location: Persistent across www.versusarthritis.org and all other web platforms of Versus Arthritis
Cookie Description: Allows our AVA – Arthritis Virtual Assistant to tell if users have seen and accepted the Terms and Conditions of use for the AVA tool, so we don’t show them on the next visit.
Function: Functional
Purpose: Set upon the user acknowledging the terms and conditions in the AVA chat, so we don't show them again.
Expiry: Persistent
Domain: www.versusarthritis.org
Privacy Statement: https://www.versusarthritis.org/statements/privacy-notice/

Name: __RequestVerificationToke
Type and Location: Session across www.versusarthritis.org and all other web platforms of Versus Arthritis.
Cookie Description: Ensures that information submitted via forms on our website and digital platforms is authentic and not spam.
Function: Strictly necessary.
Purpose: Used to make sure that submitted data on certain pages comes from a form POST, as opposed to some robot spamming our site.
Expiry: Session
Domain: www.versusarthritis.org
Privacy Statement: https://www.versusarthritis.org/statements/privacy-notice/

Name: ASP.NET_SessionId
Type and Location: Session across www.versusarthritis.org and all other web platforms of Versus Arthritis
Cookie Description: Enables us to temporally identify users to the site, during their session with us so we can deliver the information and functions relevant to them.
Function: Strictly necessary
Purpose: Used by our underlying framework (.NET) to differentiate users so that we can store temporary data in-session.
Expiry: Session
Domain: www.versusarthritis.org
Privacy Statement: https://www.versusarthritis.org/statements/privacy-notice/

Name: ARRAffinity
Type and Location: Session across www.versusarthritis.org and all other web platforms of Versus Arthritis
Cookie Description: Ensures that the users requests for pages, content and activity are not disrupted during their time on our website.
Function: Strictly necessary
Purpose: We have at least two hosting machines at any one time which serve content. This cookie keeps the user on one machine, which allows the previous cookie to function.
Expiry: Session
Domain: www.versusarthritis.org
Privacy Statement: https://www.versusarthritis.org/statements/privacy-notice/

Third party cookies used by Versus Arthritis

Please note that third parties services used by Versus Arthritis across all of our digital platforms and services (including, for example, advertising networks and providers of external services like web traffic analysis services) may also have cookies, over which we have no direct control, but need to use on our website platforms to deliver the service. The function of these cookies are likely to be analytical/performance or targeting/remarketing cookies.

As above, you can block these cookies via your browser settings, or via http://www.youronlinechoices.com/uk/your-ad-choiceshttp://www.youronlinechoices.com/uk/your-ad-choices

Name: Google Analytics - _ga
Cookie Description: Enables us to know what pages, content and activity a user has done for site analytics and performance measurement.
Function: Analytical/performance cookie
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: 24 months
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: Google Analytics - _gat
Cookie Description: Limits the collection of data on high traffic sites or peak usage times. It expires after 10 minutes and does not collect data.
Function: Analytical/performance cookie
Purpose: Used by Google Analytics to throttle request rate.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: Google Analytics - _gaid
Cookie Description: Enables us to understand how a user to our website uses the website by generating analytical data.
Function: Analytical/performance cookie
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: Google Analytics - _gaidt
Cookie Description: Enables us to understand how a user to our website uses the website by generating analytical data.
Function: Analytical/performance cookie
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: Google Analytics - collect
Cookie Description: Collect is a pixel that enables us to understand what browser and device (ie mobile or desktop) the user is using and which website or social media platform they have used, alongside ours.
Function: Targeting/ Re-marketing cookies.
Purpose: Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: Google Analytics - _gcl_au
Cookie Description: Enables us to understand how a user to our website uses the website by generating analytical data.
Function: Analytical/performance cookie.
Purpose: Website statistics and optimising the functionality of the website.
Expiry: 3 months
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: Google/Doubleclick.net - test_cookie
Cookie Description: This pixel Used to check if the user's browser supports cookies.
Function: Targeting/ Re-marketing cookies Purpose: Used to check if the user's browser supports cookies.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/ads

Name: Google/Doubleclick.net - r/collect
Cookie Description: Collect is a pixel that enables us to understand what browser and device (ie mobile or desktop) the user is using and which website or social media platform they have used, alongside ours.
Function: Targeting/ Re-marketing cookies
Purpose: This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/ads

Name: Facebook - fr
Cookie Description: This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.
Function: Targeting/ Re-marketing cookies.
Purpose: Used by Facebook to deliver a series of advertisement products on Facebook.
Expiry: 3 months
Privacy Policy: https://www.facebook.com/about/privacy

Name: Facebook - _fbp
Cookie Description: This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.
Function: Targeting/ Re-marketing cookies.
Purpose: Used by Facebook to deliver a series of advertisement products on Facebook.
Expiry: Session
Privacy Policy: https://www.facebook.com/about/privacy

Name: Facebook - tr
Cookie Description: This pixel will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.
Function: Targeting/ Re-marketing cookies
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: Session
Privacy Policy: https://www.facebook.com/about/privacy

Name: YouTube - GPS
Cookie Description: YouTube is used by Versus Arthritis website and digital platforms to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube Cookies are only installed when you press play.
Function: Targeting/ Re-marketing cookies.
Purpose: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: YouTube - PREF
Cookie Description: Keep track of how the Youtube videos we use on our Versus Arthritis website and other digital platforms are used.
Function: Analytical/Performance.
Purpose: Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.
Expiry: 8 months
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: YouTube - VISITOR_INFO1_LIVE
Cookie Description: Estimates the user bandwith to improve deliverability of videos.
Function: Analytical/Performance.
Purpose: Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.
Expiry: 179 days
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: YouTube - YSC
Cookie Description: Provides analytics of videos that have been viewed that are hosted by YouTube.
Function: Analytical/Performance
Purpose: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Expiry: Session
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: YouTube - yt-remote-connected-devices, yt-remote-cast-installed,yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-name, yt-remote-session-app
Cookie Description: Provides the user with the video player preference they prefer.
Function: Analytical/Performance
Purpose: Stores the user's video player preferences using embedded YouTube video.
Expiry: Persistent
Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

Name: OATH - B, AO, apeaf, yvapF
Cookie Description: Allows us to provide relevant targeted advertising to users that have previously visited the Versus Arthritis website on other digital platforms and collects information about how the advertising has performed.
Function: Analytical/Performance, Targeting/Re-marketing Cookies
Purpose: OATH ensure apps and websites provide relevant advertising to their users. Through combining information that Oath have about users with information that they obtain from business partners or other companies, such as user activities on other sites and apps in order to ensure that the ads, services and content we provide to users are more suited to their interests. They may share aggregated or pseudonymous information (including demographic information) with partners, such as Versus Arthritis (publishers, advertisers, measurement analytics, apps or other companies.) For example, they may tell us how its ads performed or report how many people installed an app after seeing a promotion. They do not share information that personally identifies any user (personally identifiable information includes your name or email address) with these partners, such as publishers, advertisers, measurement analytics, apps or other companies.
Expiry:
Privacy Policy: https://policies.oath.com/ie/en/oath/privacy/index.html

Name: Captify
Cookie Description: Allows us to provide relevant targeted advertising to users that have previously visited the Versus Arthritis website on other digital platforms and collects information about how the advertising has performed.
Function: Analytical/Performance, Targeting/Re-marketing Cookies
Purpose: Captify is a search based retargeting media partner that allows us to ensure we are sending relevant content based on the on search & browsing behaviour within our websites. These help improve the effectiveness of our advertising, for example by enabling us to reach or exclude our website visitors across partner networks. Cookies: AppNexus: uuid2, domain - adnxs.com, Purpose - Registers a unique ID that identifies a returning user's device. Type - HTTP Cookie Duration - 13 months.
Expiry: 13 months
Privacy Policy: https://www.captify.co.uk/privacy-policy-opt/

Additional information about cookies

Further information about cookies and how to control their use is available from All About Cookies and Your Online Choices.